Confidentiality Policy and General Terms & Conditions

Confidentiality regarding personal data

Duty of confidentiality regarding personal data Personal data is processed in accordance with applicable law at any given time relating to the processing of personal data. This also includes the new EU General Data Protection Regulation (GDPR) which comes into effect in May 2018.

The Personal Data Controller for BDA services is Fkon AB, corporate ID no. 556829 6361, info@bdaestatepartner.se

Personal data may also be used to send information to you as the customer about ongoing or upcoming activities, and to carry out market surveys. You, as the customer, can decline to receive continued information and market surveys by sending BDA (Fkon) notification to this effect.

A customer’s personal data is stored by Fkon during the period of time necessary in order to be able to perform our service and for the purposes which are specified above. Fkon culls and deletes personal data from Fkon’s registers on an ongoing basis.

A customer has the right to receive a register excerpt of the personal data about the customer which has been registered by Fkon. A customer also has the right to request that incorrect, incomplete or misleading data be corrected or deleted.

General Terms & Conditions

BDA estate partner is a free-of-charge service from FKON AB. Our profession is not to act as real estate brokers but rather to offer a free-of-charge service to people who are thinking about buying a property in Spain. This means that we do not show or recommend any properties; that is the job of the broker. Our business idea with the BDA service is that you as a person shall receive the best possible assistance and shall feel secure throughout the entire process – before, during and after your property purchase in Spain.

1 Responsibility for the third party

1.1 If you use this service and enter into an agreement with a third party, Fkon AB is not responsible for any agreement with a third party, regardless of the type or form of such. This includes, but is not limited to, Fkon AB’s business partners.

2 Processing of personal data

2.1 Personal data is processed in accordance with applicable law at any given time relating to the processing of personal data. The Personal Data Controller for your personal data is Fkon AB, corporate ID no. 556829-6361, Alvägen 8, 905 32 Hörnefors, Sweden, tel. +46 (0)10 511 01 25, email info@bdaestatepartner.se.

2.2 Fkon AB has the right to use your personal data in order to be able to full Fkon AB’s undertakings to you. Personal data may also be used to send information to you about ongoing or upcoming activities, and to carry out market surveys and the compilation of statistics. You, as a service user, can decline to receive continued information and market surveys by sending Fkon notification to this effect.

2.3 Your personal data is stored by Fkon AB during the period of time necessary for the purposes which are specified above. Fkon culls and deletes personal data from Fkon AB’s registers on an ongoing basis.

2.4 As a customer you have the right, after submitting a written signed request, to receive, once a year, a register excerpt of the personal data which exists about you and which has been registered by Fkon AB. As a customer, you also have the right to request that incorrect, incomplete or misleading data be corrected or deleted.

2.5 Customer complaints

2.6 If you, as the customer, are dissatisfied with the service, you as the customer can lodge a complaint regarding the service. Customer complaints can be sent to Fkon’s email address.

2.7 If, after the lodging of such customer complaint, the Parties are unable to reach an agreement, you as the customer can turn to the Swedish National Board for Consumer Disputes (ARN) via www.arn.se or by sending a letter to The Swedish National Board for Consumer Disputes, Box 174, 101 23 Stockholm, Sweden. Fkon AB will abide by ARN’s decision.

2.8 For further information about your rights, we refer you to the Swedish Consumer Agency’s website: www.konsumentverket.se

3 Cancellation

3.1 Fkon AB may cancel the BDA service if Fkon AB feels that there is valid cause to do so. This means that Fkon AB may cancel the use of the service, with such cancellation taking effect 1 day after the day on which Fkon AB notices such cancellation

4 Force majeure

4.1 Fkon AB is released from the consequences of failing to full a certain obligation according to this agreement if such failure is due to a circumstance (“Force majeure”) over which Fkon AB has no control and which hinders the fulfilment of such obligation. As soon as the hindrance has ceased to exist, the obligation shall be fulfilled in the agreed manner.

4.2 Circumstances which shall be deemed to represent Force majeure include war, an act of war, a decision by an authority, new or changed legislation, contact on the labour market and other such equivalent circumstances.

4.3 In order to be released in accordance with the first paragraph above, Fkon AB shall notify, without delay, the person(s) involved in the existence of Force majeure.